Privacy Policy

At Religious Universe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you interact with our website, we may collect the following information:

a) Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping Address

  • Billing Address

  • Order Details

  • Any information shared via contact forms or customer support

b) Payment Information

All payments are processed securely through third-party payment service providers. We do not store your card details, UPI credentials, or banking information on our servers.

c) Technical Information

We may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Date & Time of Visit

  • Cookies and tracking data

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To send order confirmations and shipping updates

  • To provide customer support

  • To improve our website and user experience

  • To prevent fraud or unauthorized transactions

  • To comply with legal obligations

  • To send offers, updates, and promotional content (only where applicable)

3. Sharing of Information

We do not sell or rent your personal information.

However, we may share your data with trusted third parties only when necessary:

  • Shipping and logistics partners

  • Payment processing providers

  • Website hosting and technical services

  • Marketing and analytics providers

  • Legal authorities when required by law

These parties are obligated to protect your information.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online platform is 100% secure, and users are advised to use the website responsibly.

5. Cookies

We use cookies to:

  • Improve website performance

  • Remember user preferences

  • Analyze traffic and behavior

You can disable cookies in your browser settings, but some features may not work properly.

6. Communication

By using our website, you agree that we may contact you via:

  • Email

  • Phone

  • SMS or WhatsApp

For:

  • Order updates

  • Customer support

  • Important notifications

  • Promotional offers (optional)

7. Data Retention

We retain your data only as long as necessary for:

  • Order processing

  • Legal compliance

  • Dispute resolution

After that, your data is securely deleted or anonymized.

8. Your Rights

You may have the right to:

  • Access your personal data

  • Request correction of incorrect data

  • Request deletion (subject to legal obligations)

  • Opt-out of marketing communications

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

10. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Religious Universe
Address: svc10/a/near industrial area,Saharanpur,uttar pradesh pin-247001
Phone: +91- 95578 33352
Email: support@religiousuniverse.in